By the Numbers
The Ottawa Hospital 2013-2014 Annual Report
At The Ottawa Hospital, excellence in patient care is our priority.
By improving on wait times, infection rates and other key measures of a high-performing hospital, our goal is to rank among the top 10 percent of North American hospitals in providing safe, high-quality care to our patients.
|Wait time in Emergency Department for 9 out of 10 admitted patients (hours)||34.3||28.7||27.3|
|Surgical cancellations due to lack of inpatient beds||222||0||0|
|Hospital Standardized Mortality Ratio (observed deaths / expected deaths)||84.1||86.5||78.1|
|Hand hygiene compliance before patient contact||81.5%||89.7%||89.5%|
|C. difficile infection rate (# of hospital-acquired infections per 1,000 patient days)||0.54||0.69||0.52|
|Staff did everything to control pain - inpatient (%)||79.6%||82.1%||82.3%|
|Excellent overall rating of care – inpatient (%)||43.7%||46.5%||46.7%|
|Percentage of Alternate Level of Care days*||14.7%||13.4%||13.5%|
|Readmissions within 30 days of hospital discharge||8.0%||9.18%||9.7%|
* This is the percentage of patient days occupied by Alternate Level of Care (ALC) patients. ALC patients are those who no longer receive acute care and are awaiting discharge to a long-term care facility, another hospital or home with or without support services.
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