Revenue Distribution 2012-2013
- 77% Ministry of Health
- 11% Patient Revenues
- 7% Sundry & Ancillary
- 2% Other Votes
- 2% Amortization of Grants
- 1% Preferred Accommodation & Copayment
Expenditure Distribution 2012-2013
- 59% Salaries
- 16% Other Supplies
- 8% Medical & Surgical Supplies
- 7% Medical Staff
- 5% Drugs & Gases
- 5% Depreciation & Amortization
At The Ottawa Hospital, excellence in patient care is our priority.
Indicators represent a snapshot in time and are helpful in providing clues as to what is happening in the hospital. Monitoring this data allows us to determine what is going well and where we need to focus our efforts to improve patient care. By reviewing the data regularly, we can ensure that we are constantly improving in all areas of the essential services we deliver.
To ensure we achieve this, we measure our success against quality indicators – benchmarks we use to rate patient satisfaction and performance. By improving on wait times, infection rates and other essential hospital services, our goal is to become a top 10% performer in quality and safety of patient care in North America.
|Wait time in Emergency Department for 9 out of 10 admitted patients (hours)||34.3||34.3||28.7|
|Surgical cancellations due to lack of inpatient beds||604||222||0|
|Hospital Standardized Mortality Ratio (observed deaths/expected deaths)||90.7||84.1||88.0|
|Hand hygiene compliance before patient contact||66.0%||81.5%||89.7%|
|Clostridium difficile Infection rate (# of hospital-acquired infections per 1,000 patient days)||0.45||0.54||0.69|
|Staff did everything to control pain - inpatient (%)||80.8%||79.6%||82.1%|
|Excellent overall rating of care – inpatient (%)||39.0%||43.7%||46.5%|
|Percentage of Alternate Level of Care days*||14.3%||14.7%||13.4%|
|Readmissions within 30 days of hospital discharge||7.8%||8.0%||9.18%|
* This is the percentage of patient days taken by Alternate Level of Care (ALC) patients. ALC patients are those who are no longer receiving acute care and are awaiting discharge to a long-term care facility, another hospital or home with or without support services.